You can access support.publitrac in three different ways:

1-From the  icon

1. Click on the  icon located on the top right-hand corner of your screen.

The screen below will appear. 

2. Enter your question or a keyword in the search field. In our example, we chose Import. 

3. Choose one of the articles that appear in the drop-down menu.

2-From the  support.publitrac.com navigation

1. Access the support item you are searching for, directly in the navigation bar on the left-hand side of your screen.

3-From the parameters section

1. Click on the  icon located on the top right of your screen. Click Send a request.
   
   
                  
   
   
   The screen below will appear.
   
    
   
   
2. Enter your question in the Subject field.
   
   
3. Enter the details or important information in the Message field.
   
   
4. Click Send.
   
   
   

 TIPS

• Outside of our regular business hours, we suggest that you send an email to your client manager.